Website Migration Agreement Template

WEBSITE MIGRATION AGREEMENT TEMPLATE FAQ

What is a website migration agreement?

A Website Migration Agreement is a contract that defines how a website will be moved from one environment to another (such as a new host, CMS, domain, or infrastructure). It outlines scope, deliverables, roles, timelines, testing, downtime expectations, and what happens after launch.

What types of migrations does it cover?

Common migrations include: hosting moves, domain transfers, CMS changes (e.g., WordPress to another platform), redesign launches with URL changes, or moving environments (staging to production). This template is flexible and lets you specify the exact migration type and components.

What should be included to avoid problems?

Include: a clear scope (what will and won’t be migrated), backups, DNS/cutover plan, content/data mapping, SEO/redirect requirements (if any), acceptance testing, roles for credentials and approvals, and a post-launch support period. This template includes each of these.

Who is responsible for third-party services?

Often the client remains responsible for paying third-party vendors (hosting, email, DNS, CDN, plugins, analytics). The provider can handle coordination, but needs access and timely approvals. This template includes a section to list third-party dependencies and responsibilities.

How do you handle downtime and rollback?

Most migrations include a planned maintenance window and a rollback plan if something fails. This template includes downtime expectations, rollback triggers, and “go/no-go” criteria.

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