Website Accessibility Remediation Agreement Template

WEBSITE ACCESSIBILITY REMEDIATION AGREEMENT TEMPLATE FAQ

What is a website accessibility remediation agreement?

A Website Accessibility Remediation Agreement is a contract for identifying and fixing accessibility barriers on a website (for example, issues affecting screen readers, keyboard navigation, contrast, forms, and media). It typically references a standard such as WCAG and sets testing and acceptance rules.

Does this guarantee legal compliance?

No. Accessibility obligations depend on jurisdiction, the site’s features, and ongoing content updates. This agreement can set target standards and a remediation process, but it cannot guarantee that a site will be “fully compliant” in every context. This template avoids guarantees and focuses on measurable deliverables.

What should be included?

Include: audit scope, the target WCAG level (if any), remediation tasks, exclusions, timelines, testing methods (manual + automated), documentation, and a final acceptance process. This template includes each of these.

Who is responsible for new content after fixes?

Remediation addresses current issues, but new content or updates can introduce new problems. This template includes client responsibilities and an optional ongoing monitoring/maintenance add-on.

How are third-party components handled?

If the site uses third-party plugins, widgets, or embedded tools, the provider may be limited in what can be fixed. This template includes a third-party limitation clause and a mitigation approach.

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