Statement of Work Template

STATEMENT OF WORK TEMPLATE FAQ

What is a statement of work?

A Statement of Work (SOW) is a document that describes the specific services a provider will deliver for a client. It outlines deliverables, timelines, responsibilities, and acceptance criteria so both sides understand what work is included and how success is measured.

How is a statement of work different from a scope of work?

A statement of work often includes the full engagement structure — deliverables, milestones, timeline, responsibilities, pricing (optional), and acceptance — while “scope of work” may focus more narrowly on what is included and excluded. In practice, many businesses use the terms interchangeably.

When should you use a statement of work?

Use it when a Master Services Agreement or Professional Services Agreement is already in place and you need a project-specific document. It’s common for consulting, software development, marketing, IT services, design, and operations work.

What should be included in a SOW?

A typical SOW includes project overview, deliverables, milestones, timeline, responsibilities, assumptions, acceptance criteria, fees (optional), change request process, and communication cadence.

How do you control scope changes?

Use a written change request process that includes an impact assessment (timeline/cost) and requires approvals before work begins. This template includes a simple change control section you can customize.

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