Domain Name Management Agreement Template

DOMAIN NAME MANAGEMENT AGREEMENT TEMPLATE FAQ

What is a domain name management agreement?

A Domain Name Management Agreement sets rules for who controls domain registrar access, who approves DNS changes, how renewals are handled, and how the domain is secured (2FA, lock, contacts). It helps prevent accidental outages, hijacking, and disputes over ownership.

When should you use it?

Use it when an agency, MSP, IT vendor, or contractor manages domains for a client; when multiple domains are shared across teams; or when ownership and billing need to be documented clearly.

What should be included?

Common terms include: ownership confirmation, registrar account and access roles, renewal and payment responsibility, DNS and nameserver change procedures, emergency changes, security requirements, and incident response steps. This template includes each of these.

Who should be listed as the owner?

Typically the business (Client) should be the registrant/owner of record. This template includes a section to confirm registrant contact details and requires provider cooperation to keep ownership correctly recorded.

How do you handle emergencies?

If the website/email is down, someone may need to make fast DNS changes. This template includes an emergency change process with post-change reporting and approvals.

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